FAQ
FAQ
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We've gathered the most frequently asked questions about Celltune.
Celltune Brand
Celltune is a specialized brand of pet wellness supplements with 4 US patents and 14 Korean patents. Our products are designed in line with international standards including AAFCO (US), FEDIAF (EU), and NRC, and produced at our own and partner manufacturing facilities in Yangju-si, Gyeonggi-do, Republic of Korea.
Celltune products are manufactured at our own and partner facilities located at 151, Hwahap-ro 1325beon-gil, Yangju-si, Gyeonggi-do. Production aligns with FDA-registered facility quality control standards.
In the field of pet wellness supplements, Celltune holds 14 registered Korean patents and 4 US patents (1 pending). These cover compositions for eye, skin, joint, gut, immune, respiratory, oral, and coat wellness, as well as a genome-based customized manufacturing system.
Celltune products are designed and manufactured in line with AAFCO (Association of American Feed Control Officials), FEDIAF (European Pet Food Industry Federation), and NRC (US National Research Council) standards.
Celltune products undergo a total of 692 international safety tests, including 510 pesticide residue items, 148 banned antibiotic items, 7 harmful microorganisms, 11 mycotoxins, 5 preservatives, and 4 heavy metals.
Celltune's R&D and product verification process is supported by GBSA (Gyeonggi Business & Science Accelerator), Gyeonggi RIPC (Regional Intellectual Property Center), Gyeonggi Technopark, and Sejong CCEI (Center for Creative Economy & Innovation).
Built on global quality standards, Celltune has entered key international markets including the United States and Japan.
Phone: +82-31-846-5585 (Mon–Fri 9:00 AM – 6:00 PM KST)
Email: contact@celltune.kr
Online Inquiry: Go to page
Email: contact@celltune.kr
Online Inquiry: Go to page
Product General
Celltune offers 8 liquid wellness supplements for dogs and cats (Immune, Breath, Eye&Tear, Joint, Skin&Fur, Hepatic, Kidney, HealthyHeart) and a pet DNA testing kit.
Yes. All 8 of Celltune's liquid wellness supplements are formulated for both dogs and cats. They are designed to suit pets of all breeds, ages, and sizes.
Celltune products come in liquid retort pouches. Compared to solid forms (tablets/chews), the liquid format absorbs faster, with each pouch containing 10g and each box containing 30 pouches.
24 months (2 years) from the date of manufacture.
Store in a cool, dry place away from direct sunlight. After opening, refrigerate and use as soon as possible.
Celltune products use GMO-free ingredients. Some ingredients such as chlorella, spirulina, and GABA are sourced from USDA / NON-GMO certified suppliers.
Celltune products do not contain any artificial additives, including artificial preservatives.
Celltune products are available at the official Naver Smart Store. Go to page
Each box contains 30 pouches (a 30-day supply).
The suggested retail price for all Celltune products is KRW 45,500 (per 30-day supply box).
Ingredients
Celltune uses up to 50 organic ingredients, including 12 premium proteins (such as dried pollack, duck, chicken, salmon, and beef), 24 organic fruits and vegetables, 12 organic carbohydrates, and 7 organic fermented ingredients.
We use only meats with verified origin, in line with US AAFCO regulations, and we do not use by-products. Our 12 premium proteins include dried pollack, duck, chicken, eggs, salmon, beef, turkey, goat milk protein, and colostrum protein.
Yes. Our vegetables, fruits, carbohydrates, and fermented ingredients use organic-certified raw materials from the Korean Ministry of Agriculture, Food and Rural Affairs (MAFRA) or USDA-certified ingredients.
Celltune products contain some animal proteins such as chicken, salmon, and eggs. If your pet has a history of allergies, please consult a licensed veterinarian before feeding.
Celltune products do not contain artificial preservatives. The retort pouch process maintains a 24-month shelf life without preservatives.
We test 81 total nutritional items based on AAFCO (US), FEDIAF (EU), and AOAC analytical standards, including 18 fats, 20 amino acids, 14 minerals, and 13 vitamins.
Hydrolyzed duck, chicken, and salmon proteins are processed by breaking proteins down into amino acid units for easier digestion and absorption. They are well-suited for pets with sensitive digestion.
Yes. Celltune products include Omega-3 fatty acid sources such as salmon oil, sardine oil, and algae extract (a source of Omega-3).
Yes. Our products include fermented ingredients with probiotic strains such as L. plantarum, L. acidophilus, and E. faecium.
Product Specifics
It is a liquid wellness supplement formulated to support immune health for dogs and cats. It contains probiotics, enzymes, vitamins, minerals, and antioxidants. Each box is a 30-day supply.
It is a liquid wellness supplement formulated to support respiratory wellness for dogs and cats. It contains short-chain fatty acids, red ginseng, spirulina, chlorella, propolis, psyllium husk, and zinc.
It is a liquid wellness supplement formulated to support eye health and a clear eye area for dogs and cats. It contains milk thistle, marigold extract, Omega-3, vitamin A, hyaluronic acid, and trehalose.
It is a liquid wellness supplement formulated to support joint wellness for dogs and cats. It contains hyaluronic acid, green-lipped mussel, chitosan, Omega-3, chondroitin, collagen, and elastin.
It is a liquid wellness supplement formulated to support skin and coat wellness for dogs and cats. It contains zinc, vitamin E, vitamin A, Omega-3, vitamin B complex, hyaluronic acid, and trehalose.
It is a liquid wellness supplement formulated to support hepatic wellness for dogs and cats. It contains milk thistle, propolis, taurine, Omega-3, L-carnitine, and glutathione.
It is a liquid wellness supplement formulated to support renal wellness for dogs and cats. It contains betaine, multivitamins, chitosan, Omega-3, probiotics, and soluble dietary fiber.
It is a liquid wellness supplement formulated to support cardiovascular wellness for dogs and cats. It contains milk thistle, propolis, taurine, Omega-3, L-carnitine, and Coenzyme Q-10.
If you wish to feed two or more products simultaneously, we recommend consulting a licensed veterinarian first.
Celltune products are designed to be suitable for pets of all ages. However, for very young puppies and kittens (within a few months of birth), we recommend consulting a licensed veterinarian before feeding.
Feeding Guide
Open the pouch and pour the contents over your pet's regular food as a topper, or feed directly. The liquid form is highly palatable, and most pets accept it well.
The recommended serving is 1 pouch (10g) per day. Adjust according to your pet's weight and overall condition, and consult a licensed veterinarian for detailed guidance.
We recommend feeding it together with meals. Pouring it over the food as a topper is the most effective method.
If you plan to feed it alongside other supplements, we recommend consulting a licensed veterinarian first.
If you plan to feed it to a pregnant or nursing pet, please consult a licensed veterinarian first.
After opening, refrigerate and feed on the same day. If any contents remain, seal the pouch tightly, refrigerate, and use as soon as possible.
If you notice any unusual reaction, stop feeding immediately and consult a licensed veterinarian. You can also contact Celltune customer service at +82-31-846-5585.
Safety & Patents
Celltune products have completed 692 international safety standard tests. However, since reactions may vary depending on each pet's constitution and condition, we recommend starting with a small amount and consulting a licensed veterinarian if any unusual reaction occurs.
We perform safety testing on 510 pesticide residue items.
Celltune products have completed safety testing on 148 banned antibiotic items, and we do not use any banned antibiotics.
You can view the full list of Korean and US patents and patent certificates on the Patents & Reports page. Go to page
Celltune products are developed in collaboration with veterinarians, food scientists, and pharmacists. For detailed product consultation, we recommend working with your own veterinarian.
Celltune products sold online are pet wellness supplements and are not pharmaceutical drugs. They are not intended to diagnose, treat, or prevent any disease. If your pet requires medical treatment, please consult a licensed veterinarian.
Purchase & Shipping
Based on Naver Smart Store, products are typically dispatched within 1-3 business days after payment. Delivery times may vary slightly depending on courier conditions.
Please refer to the Naver Smart Store shipping policy. Details are available on each product page in the Smart Store.
Within 7 days of receiving the product, please contact Naver Smart Store customer service or Celltune customer service at +82-31-846-5585. Note that opened products may have limited exchange or refund eligibility.
If you receive a defective product, please contact Celltune customer service (+82-31-846-5585) or email contact@celltune.kr with photos. We will resolve the issue promptly.
You can use the subscription service through Naver Smart Store's regular subscription feature. For details, please check each product page on Smart Store.
B2B & Wholesale
Please fill out the inquiry form on the Contact Us page or send an email to contact@celltune.kr. We respond within 24-48 business hours. Go to page
Yes. Celltune offers OEM (8-step) and ODM (7-step) custom manufacturing services for pet wellness supplements. For details, please refer to the Business page. Go to page
Please contact us for B2B wholesale minimum order quantity. Email us at contact@celltune.kr for guidance.
Yes. Celltune has experience exporting to key international markets including the United States and Japan. For overseas export inquiries, please contact us at contact@celltune.kr.
You can download the official company profile (PDF) from the Company Profile page. Go to page
DNA Testing
It is a testing kit that analyzes a pet's genome data to identify breed-specific genetic traits, providing reference information for selecting suitable food and supplements based on these traits.
Testing can be done conveniently at home. Once you receive the kit, follow the included guide to collect the sample and send it back.
Please refer to the guide provided at purchase for details on testing duration and how to receive results.
Other
Celltune wellness supplements are not a complete diet and are intended only as wellness supplements for pets. Always feed alongside a balanced primary diet.
Yes. All 8 of Celltune's liquid wellness supplements are designed to be fed to both dogs and cats.
If your pet is on a prescription diet, please consult your licensed veterinarian before feeding Celltune products.
Each product's guaranteed analysis (crude protein, crude fat, crude fiber, moisture) is available on the product packaging and on the product details page. Go to page
Celltune products are developed through collaboration with veterinarians, food scientists, and pharmacists. For consultation regarding individual pets, we recommend visiting your own veterinary clinic.
You can find detailed information on up to 50 ingredients used by Celltune on our Premium Ingredients page. Go to page
On our Trust & Verification page, you can review documentation for our 81 international standard nutritional tests, 692 safety tests, and AAFCO/FEDIAF compliance. Go to page